Excellent
🇦🇺 Trusted by 4.1K+ women across Australia
30 Day Money-Back Guarantee
I truly believe in the quality of our clothing and I’m confident you’ll love it too. That’s why we offer a 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.
STILL UNCERTAIN?
Once your payment has been verified, we will immediately begin processing your order.
Order processing usually takes 1-2 business day. Shipping typically takes 5–10 business days depending on your location.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number so you can track the status of your delivery.
Once your order is confirmed, you will receive an email with your order number. To track your order!
Yes, we offer free shipping across Australia.
The price you see at checkout is the final price — no hidden fees or extra costs.
Once your order arrives, you have 30 days to request a return.
If you are not completely satisfied with your purchase, you may return unused items within 30 days of receiving them.
Once your return arrives at our warehouse, your refund will be issued to the original payment method or as store credit.
If you experience any issues or have questions, visit our Contact Page or contact info@serenacosydney.com to connect with our support team. We’re here to assist you promptly!